HeiChat-ChatGPT Sales Chatbot is a sales chatbot designed specifically for Shopify independent stores, based on ChatGPT (GPT-3.5 and GPT-4) AI models. It was launched on April 26, 2023, and is compatible with Shopify's latest themes and checkout systems.

The main features of HeiChat include a powerful pre-sales chatbot, which can answer customer inquiries and encourage direct orders, help track orders (correctly answering "where is my order"), and provide 24/7 online support. Currently, HeiChat has been installed by over 400 merchants, receiving excellent ratings with an average score of 4.7 based on 15 reviews.

HeiChat utilizes the latest AI technology and can support responses in 90+ languages without the need for configuration. It directly replaces human customer service by answering questions regarding discounts, store policies, shipping policies, and more. Additionally, it can be specifically trained for Shopify independent stores through knowledge base and correction.