The Sustainable Shift: From CSR to ESG Reporting Programs

Evolution of AT's CSR Efforts

• AT's journey in corporate citizenship and sustainability started in 2007 with the creation of a new corporate citizenship and sustainability charter, which later became the board's existing public affairs committee.

• The journey has evolved over the years, with the company's sustainability reports transforming significantly since then. The initial reports, although once a source of pride, are now viewed with a critical eye, demonstrating the remarkable progress made in AT's sustainability efforts.

• The evolution of AT's CSR efforts has involved the integration of sustainability into the company's business strategy. This integration has resulted in the development of sophisticated emissions programs, climate resiliency initiatives, and the embedding of environmental and social sustainability into the business operations.

• One significant change has been the transformation of the CSR function from a separate corporate department to an integrated and operationalized part of the company. This evolution reflects AT's continuous commitment to sustainability and responsible business practices.

Evolution of AT's CSR Efforts

Lessons Learned in CSR and Data Utilization

• The speaker emphasizes the interconnectedness of CSR programs and business strategy, particularly in ensuring online safety and climate resiliency.

• Learning to prioritize and say no is highlighted as a crucial lesson, as it keeps the business focused on its core strengths and prevents loss of direction.

• The importance of the entire employee base in driving social and environmental sustainability is acknowledged, with a small CSR team to ensure all employees consider these aspects in their work.

• Utilizing meaningful data for decision-making and strategy is emphasized, as it builds credibility, trust, and helps access capital for ESG investing.

• The example of using data for climate resiliency planning is shared, where the company collaborated with Argonne National Labs to obtain 30-year weather forecast data for smarter infrastructure decisions.

Lessons Learned in CSR and Data Utilization

The Importance of Data Sharing and Integration for Resiliency

• Collaboration with FEMA to share data through FEMA's new climate risk and resiliency portal enables others to build resiliency plans, emphasizing the importance of data sharing for mutual resilience.

• The movement to align ESG issues with finance is a significant advancement, acknowledging the impact on the bottom line, and linking ESG materiality assessment to enterprise risk management, investor relations, and financial processes benefits both the company and its stakeholders.

• Transparency internally is crucial, as it helps departments understand how CSR and ESG data contribute to the long-term success of the business. Integrating climate resiliency work and emissions reductions with financial and legal aspects provides a long-term perspective on what was once considered a short-term issue.

• Simplifying the data and processes, along with the use of automation, is essential for high-quality and meaningful reporting. Not everything that is reportable should be reported, and having a sophisticated platform for data collection and tracking is almost mandatory for streamlined and accurate reporting.

The Importance of Data Sharing and Integration for Resiliency

Improving Data Credibility and Governance

• To ensure data credibility, the company has started automating the compilation of 39 different data sources to reduce human error and improve error checking. This move aims to establish greater transparency and calculation methodology.

• The use of sophisticated technology platforms is emphasized to ensure quality data. It is suggested to always search for a technology solution, as technology provides assurances and credibility, particularly in the context of tracking and reporting emissions data.

• Good governance is highlighted as essential for credible data. This includes board oversight, a dedicated board committee, and executive oversight of the ESG strategy. Additionally, integrating the audit committee with enterprise risk management and compliance is deemed crucial.

• The impact of regulations like SCC and CSRD on materiality assessment is discussed. It is anticipated that standardization resulting from regulations will simplify materiality assessments, enabling deeper analysis focused on key areas. Companies are adapting by prioritizing timeliness, auditability, and automation to meet regulatory requirements.

• The need for contextual information alongside standardized data is emphasized as crucial for high-quality communications. While standards provide comparability, some stakeholders still require contextual information for a comprehensive understanding.

• The evolving trend of including emerging topics in materiality assessments is observed among companies, indicating a broader scope of assessment and consideration of new issues.

Improving Data Credibility and Governance

Future of ESG Reporting Programs

• The future of ESG reporting programs is expected to witness significant changes and advancements over the next decade.

• Key anticipated developments include the establishment of standard frameworks by industry, the increased integration of reporting, and the transformative impact of artificial intelligence (AI) on reporting processes.

• The progression towards more integrated reporting is foreseen, with AI revolutionizing the approach to predictive analytics, goal-setting, and customized reporting for different stakeholder groups.

• Furthermore, the use of AI and technology is likely to enable real-time or near real-time reporting, shifting from traditional annual reports to constant performance management.

• This shift is expected to lead to enhanced auditing, legal action, and a greater focus on reporting impacts. Additionally, the maturity of social impact reporting is anticipated to significantly improve over the next 10 years.

• Considering the long-term nature of ESG goals, there is an expectation for increased regulatory measures to address unmet targets. However, the pace of progress in the ESG reporting space is acknowledged to be gradual, reminiscent of an adolescent phase for the industry.

• Regardless of the challenges, there is optimism and excitement surrounding the future of ESG reporting programs, with a commitment to continual improvement and advancement.

Future of ESG Reporting Programs

Conclusion:

The trajectory from CSR to ESG represents a significant shift towards more comprehensive sustainability and responsible business practices. The focus on data utilization, credible reporting, and future advancements underscores the commitment to continual improvement in ESG reporting programs.