HeiChat

Advanced AI chatbot

Elevate your DTC website conversion rate

Trusted by 1500+ clients, HeiChat ChatGPT ChatBot is the most efficient way to engage customers and boost sales.

Try HeiChat for Free
Book a demo
Watch our video to learn more
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Available on Popular E-commerce Platforms

Install HeiChat on your preferred platform in minutes

HeiChat works with all websites. The Shopify version is specially developed for Shopify scenarios, while other websites can use the Website version.

Install on ShopifyGet WooCommerce Plugin

Testimonials

Clients getting results & insights

m-lenses
m-lenses

United States

5 months using the app

Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

Plámenna Fashion Boutique®
Plámenna Fashion Boutique®

Bulgaria

4 months using the app

My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to "learn" the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also the product recommendations improved a lot. The support team is very responsive and open for feedback.

How it works

The most efficient configuration ever

setup 3 STEP SET UP

No technical skills needed, ready to use
形状 CHATBOT PREVIEW

100% in control,test your chatbot before going live
TRAIN YOUR OWN AI

AI bot that built for your own website
Get started for Free

Free tokens available, no credit card required

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Trusted by E-commerce Owners

Try HeiChat for FreeBook a demo
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Pricing Plans

Try any plan free for 3 days, cancel anytime

Free

$0/month

Try for Free
No credit card required
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends 500 products within the store.
  • 100 knowledge base
  • 100,000 token

Pro Plus

Most popular

$69.9/month

Get Started
  • Able to change AI models(GPT 4 supported)
  • Recommends 3000 products within the store.
  • 1000 knowledge base
  • 16,500,000 token/month

Pro Max

$200/month

Get Started
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • 80,000,000 Token/month
  • New Features Applied First

Enterprise

Custom

Contact sales
Or mail to heicarbook@gmail.com directly
Customize a chatbot for your company at the enterprise level that can be used in any scenario, supporting localized deployment.
* Shopify's HeiChat apps are deeply integrated with Shopify. In terms of pricing and features, they may differ slightly from the website's offerings. Please click here to review the details.

E-commerce's best-in-class chatbot

The NEW way, powered by HeiChat

Stay relevant in the competitive world of e-commerce with HeiChat's AI chatbot. We deliver the highly converting customer experience your business craves.

Personalized answers 24/7

Don't let opening hours be a roadblock to your growth. Eliminate frustrations with HeiChat’s 24/7 personalised support.

90+ languages support around the clock!

Hassle-free & fast navigation

End the frustration of filters and scrolling. HeiChat provides fast and natural conversations so your visitors get exactly what they want, right when they need it.

Deeper knowledge of your customers

Customers talk, we listen. We provide powerful dashboard and analytics so you can easily listen to your customers' needs, analyze their data, and quickly adapt to grow your business.

FAQ

HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.

The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.

You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)

HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.

Yes, you can change several parameters such as your contact info, welcome message, as well as creating new corrections based on your customers' questions for your chatbot to learn and improve its answers.

Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.

Your data is stored safely on our Amazon Web Services Servers, and everything is fully confidential.

Shopify app is ready for this. Coming soon for site: We are currently working on a feature allowing you to temporary pause the AI in a specific conversation, and answer a customer manually.

You can embed HeiChat on any website

HeiChat offers a 'Train and Fine-Tune My AI' feature that enables you to accurately edit the AI's responses. If you're not completely satisfied with the AI's replies, you can create a correction and suggest the correct answer for similar questions in the future.

We are currently working on this feature, and it will be available within a few days. You will also be able to refresh it manually.

No, HeiChat AI is a No-code Chatbot builder. You can build your chatbot in a matter of seconds, and add it to your website very easily.

After creating your bot, click on 'Install' and insert the provided code snippet in the header (HTML) of your website. Once that is done, your chatbot will be ready and operational.

When customers are left with questions or struggling to find products, you lose out on easy sales.
27%

online shoppers abandon their shopping process if they can't easily find the product they're looking for

25%

online shoppers abandon their purchase if they can't get quick answers to their questions

*source: Baymard Institute

Try HeiChat Today for Free!

Try HeiChat for Free
Book a demo